Privacy Policy

At Pritchards Access, we are committed to protecting your privacy and ensuring your personal information is handled in a safe and responsible manner. This policy outlines how we collect, use, and safeguard your data.

1. Information We Collect

We may collect the following types of information:

• Personal identification information (e.g., name, email address, phone number)
• Company-related information (e.g., company name, address)
• Machine-related data (e.g., machine ID, usage statistics)
• Technical data (e.g., IP address, browser type, device information)

2. How We Use Your Information

We use your information for the following purposes:

• To provide and maintain our services
• To process LOLER reports and machine tracking services
• To send important updates or promotional materials
• To improve our tools and services based on user feedback
• To comply with legal and regulatory requirements

3. Sharing Your Information

We may share your information with third parties in the following circumstances:

• With trusted partners to deliver our services (e.g., cloud storage providers)
• To comply with legal obligations or respond to lawful requests
• If required to protect the rights, property, or safety of Pritchards Access, our users, or others

4. Data Security

We take appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

5. Your Rights

You have the following rights regarding your data:

• The right to access and update your information
• The right to request the deletion of your data
• The right to object to the processing of your data
• The right to withdraw consent for marketing communications

To exercise these rights, please contact us at privacy@pritchards-access.com.

6. Cookies

Our website uses cookies to improve your experience. Cookies are small files stored on your device that help us understand how our services are being used. You can manage cookie preferences through your browser settings.

7. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page, and we encourage you to review the policy periodically.

8. Contact Us

If you have any questions or concerns about this policy or how we handle your data, please contact us at:

Pritchards Access
Email: privacy@pritchards-access.com
Phone: 0121 517 2193